Participant-Initiated Cancellations & Refunds
To request a cancellation and refund, you must submit a written request to jimr@ridgelinebeatstraining.com.
Refund eligibility is determined by the amount of notice provided before the class start date:
- 15+ Calendar Days Notice: Eligible for a 85% Refund
- 8–14 Calendar Days Notice: Eligible for a 50% Refund
- 7 Days or Less Notice: No refund will be issued. Cancellations in this timeframe are considered final.
- No-Shows: If a registrant fails to attend without prior notice, the entire registration fee is forfeited.
Rescheduling & Substitutions
If you cannot attend your scheduled session but wish to remain enrolled in the course.
- One-Time Reschedule: You may reschedule your class once if the request is made at least 14 days in advance.
Company-Initiated Cancellations
We reserve the right to cancel or postpone a class due to low enrollment, instructor illness, or unforeseen circumstances (force majeure).
- Full Refund: If we cancel a class, you will receive a 100% refund of the tuition paid.
- Travel Costs: Ridgeline Beats Training Services is not responsible for any non-refundable travel, lodging, or incidental costs incurred by the student.
Special Conditions
- Accessing Materials: No refunds will be granted once course materials (digital or physical) have been accessed or issued.
- Refund Processing: Approved refunds will be processed via the original payment method within 7–20 business days.